Privacy Policy

Our contact details

Name: Viji Rajangam

Phone Number: +44-7774-222093

E-mail:privacy@ziyokart.co.uk

The type of personal information we collect

We currently collect and process the following information:

Name
Mobile Number

How we get the personal information and why we have it

Most of the personal information we process is provided to us when you place the order or sign-up with us. We use this information for the following

To verify your identity and keep your account by communicating with you only through your registered Mobile number
To fulfill the orders you have placed
To send order updates, payment updates, payment information, product updates, promotional offers and the like
Partnering merchants will have no access to your personal data, your shopping details, unless you grant us explicit content to share

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a)You can remove your consent at any time. You can do this by contacting privacy@ziyokart.co.uk

(b) We have a contractual obligation.

How we store your personal information

Your information is securely stored.

We keep your name, phone number in 3rd party cloud servers and/or in our local servers for as long as you have the account with us and until 14 days after you have deleted your account, so your reclaim your account within 14 days after you have deleted the account. We keep Shopping details like place, date & time of shopping, purchase amount, details of rewards earned and redeemed, and final bill amount for a period of 2 years from the transaction date or for as long as you have the account with us and until 14 days after you have deleted your account, so your reclaim your account within 14 days after you have deleted the account, whichever is earlier. We will then dispose your information by deleting the data from the 3rd party cloud servers and from our local servers.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at privacy@ziyokart.co.uk, +44-7774-22093 if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at

Name: Viji Rajangam

Address:

Phone Number: +44-7774-22093

E-mail:privacy@ziyokart.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://ico.org.uk/